MOBILE HELP DESK
Keep your mobile users productive wherever they go
We live in a mobile world that requires connectivity wherever we go. Keeping your customers connected and productive is priority number one. When they are on the road they need service and devices they can rely on. That’s your core business, but if something breaks, you need a help desk with the expertise to handle complex mobile support issues.
Kanix Solution’s mobile help desk will be with your customers no matter where they go. Our supports PC broadband cards, tethered smartphones, built in mobile broadband cards and USB broadband modems to ensure that your customers are never out of the loop when they’re out of the office or away from home. Using our Mobile Support Client, we can also connect to and quickly fix issues for customers with smartphones or PDAs.
Our Mobile Help Desk solutions include Broadband Support and Smartphone Support to keep your customers connected and productive when they are on the road while reducing operational support costs for your organization.